1. What documents or identification are required to buy cannabis online?
ID photo for age verification
2. How is my online purchase shipped and delivered?
Through a fast and reliable courier service nationwide
3. What payment options are available for online cannabis purchases?
credit or debit cards, eft , or cash on delivery.
4. Are there any minimum quantity to purchase for online orders?
minimum of R150
5. Can I return or exchange cannabis products purchased online?
Only if products have not been opened or damaged with original packaging
6. Will my personal information be kept secure and private when buying online?
Yes, we follow strict guidelines to ensure all our clients info is kept safe.
7. Do Tido Herbz offer customer support?
Yes, we provide customer support through various channels such as WhatsApp, email, or
Direct phone call.
8. Are there any additional fees or taxes associated with purchasing cannabis
online?
Yes there may be additional fees, such as delivery charges or applicable sales-tax.
9. Is there a shop where you guys sell? Or is it online and delivery only?
We are full online for now - Head over to our site to browse and place your order .
Delivery is quick, easy and discreet.
10. Where do you deliver?
We deliver to our members across Gauteng, with options to courier nationwide.
Let us know where you're based and we'll confirm if we cover your area.
11. How Much is delivery?
Delivery in:
Pretoria east = R60,
Hatfield = R60,
Montana/Gezina = R80,
Pretoria CBD = R70
Centurion = R110,
Midrand = R110,
PTA North = R100,
Johannesburg = R160,
Nation Wide = R170
BoksBurg = R200
Roodepoort = R200
Randdburg = R200
12. How Long does delivery take?
Centurion, Midrand and Pretoria its same day delivery, outside of Gauteng delivery Takes
1-2 working days.
13. How do I pay?
To make a payment please use the following details
Bank Name FNB Account
Tido Herbz Cafe Acc: 63079463617
Send the proof of payment to orders@tidotrips.com or WhatsApp 0762471056 (Your order will not be
released until the funds have cleared in our bank account. To ensure a speedy release, please
make an instant payment)
14. What are you hours of operation
We are open from Monday- Friday 09h00 - 18h00
Saturdays - 09H00 - 17h00
Sundays - CLOSED
15. Do you have a loyalty program?
Yes we do! Check out our website for that!